A complete stack for production voice agents
From the speech pipeline to the builder, telephony and analytics — every layer is built for real phone calls, not a chatbot with a voice bolted on.
Engineered for sub-second, natural conversation
Every call streams through a pipeline tuned specifically for phone audio — not a generic chat model wrapped in text-to-speech.
End-to-end voice-to-voice latency: ~380–420ms median
A visual canvas for conversation logic
Compose prompts, branching logic and tool calls on a single canvas. Test changes against real call recordings before they ever reach a customer.
- Drag-and-drop conversation nodes with inline prompt editing
- Versioned releases with instant rollback
- Simulated call testing against saved transcripts
Voices that don't sound like a robot read a script
Choose from a library of natural, low-latency voices tuned for phone audio, or clone a brand voice for a consistent experience across every call.
- 40+ voices across accents, tones and languages
- Sub-400ms time-to-first-audio on every turn
- Custom voice cloning for enterprise brands
Ava · American
Warm, reassuring
Elliot · British
Crisp, professional
Priya · Indian
Friendly, efficient
Mateo · Mexican
Energetic, upbeat
Built-in telephony, or bring your own carrier
Provision numbers directly, or connect your existing SIP trunk. Arcmindd handles call transfers, IVR navigation and outbound campaigns natively.
- Native inbound, outbound and warm transfer support
- SIP trunk and existing carrier integration
- Concurrent call scaling with no manual provisioning
- +1 (415) 555-0148In progress
- +1 (212) 555-0113Ringing
- +1 (312) 555-0177Queued
6
SIP trunks
184
Numbers
0.4s
Avg. wait
Every call, scored and searchable
Full transcripts, sentiment, outcome tagging and QA scoring on every call — filterable and exportable, with alerts when quality drifts.
- Automatic call scoring against your QA rubric
- Full-text transcript search across every call
- Real-time dashboards and anomaly alerts
1,204
Calls today
2m 41s
Avg. handle time
94/100
QA score
- CL-8841Resolved2:14
- CL-8840Transferred4:02
- CL-8839Resolved1:38
- CL-8838Resolved3:07
Fits into the stack you already run
Connect your CRM, calendar and telephony provider natively, or reach anything else through webhooks and a REST API.
CRM
- Salesforce-style CRM
- HubSpot-style CRM
- Custom REST CRM
Telephony
- Twilio-style SIP
- Existing PBX
- Native Arcmindd numbers
Scheduling
- Google Calendar
- Outlook Calendar
- Calendly-style booking
Data & tools
- Webhooks
- REST API
- Zapier-style automation
import { Arcmindd } from "@arcmindd/sdk";
const client = new Arcmindd({ apiKey: process.env.ARCMINDD_API_KEY });
const call = await client.agents.call({
agentId: "agt_support_v3",
to: "+14155550123",
metadata: { orderId: "ORD-88213" },
});
console.log(call.status); "text-faint">// "queued"Built to satisfy the teams who have to say yes
Every call is encrypted in transit and at rest, with granular retention controls and a full audit trail your compliance team can actually read.
SOC 2 Type II
Independently audited annually
HIPAA-eligible
Signed BAAs for healthcare accounts
GDPR compliant
Data residency and processing controls
SSO & RBAC
SAML/OIDC with role-based access
Put a voice agent on your hardest call flow
Talk to our team about your call volume and use case — most agents go live within a week.